JAVELINA® PROFESSIONAL SERVICES
FROM IMPLEMENTATION TO TRANSFORMATION
Our modern and scalable payer platform, Javelina®, incorporates 20+ solution components into the broadest enterprise payer platform in the industry. Javelina® is designed for end-user configurability rather than requiring expensive IT professionals to customize the solution. Javelina® Professional Services enables you to quickly and efficiently implement the platform while continuing to optimize the platform for your future business needs.
Javelina® Professional Services includes training, project management, data conversion, consultation, testing expertise, and client readiness to ensure a smooth transition to the new system. We provide configuration support to augment your own staff for plan building, logic, and configuration readiness. Our proven processes and tools allow for the fastest implementations in the industry thus allowing your staff to get back to your business of helping customers.Javelina® services need not cease when your implementation project concludes. Our Business Process Outsourcing (BPO) services cover all steady state operations, from claims processing through business process outsourcing, to reviews of system utilization, as well as ongoing training and consultation. We also provide back-office support for claims operations, Electronic Data Interchange (EDI), and IT services.
We have been successfully helping healthcare payers to modernize their technologies for over thirty years. Our team of seasoned professionals consists of subject matter experts with industry knowledge and deep product expertise. Additionally, the innovative Mphasis Front2BackTM(F2B) approach helps you to transform your business operations using digital technologies while keeping your customers at the heart of it. Our commitment to Javelina®, product expertise, depth of knowledge, and technical expertise help customers to navigate and maximize all stages of operations. Our customers benefit from being able to leverage the advanced functionalities of Javelina® in the most cost-effective way.
Back Office Support—For Overflow or Steady State
Overnight IT Support
New Business Launches